Internet of Things (IoT) is responsible for transforming how many industries work in the modern-day scenario. From the finance to aerospace sector, IoT is truly revolutionizing several important global sectors. It has also modified the healthcare sector allowing it to reach new heights of safety and seamless customer experience.

IoT aims at personalization of technology to make it more accessible in the day to day usage. With increased interconnectivity and data sharing facilities, IoT has helped several devices connect with each other for faster data processing. The collaborative computing efforts of multiple devices have helped the overall growth in the healthcare industry’s steady growth. As per Forbes, the reports of have estimated a $117 Billion whopping market for Healthcare IoT by the year 2020.

Some of the best uses and benefits of IoT in the healthcare industry are listed below.

Fitness Tracking

Fitness trackers are the 21st Century invention that are a direct result of the IoT trend. It takes the concept of a smartphone to the next level by allowing the technology to attain new levels of compression. Fitness trackers help the wearers, take care of the medicinal schedules as well as guide them through the best course of action while following a diet and exercise regimen.

How IOT is Helping Healthcare Companies Improve Customer Experience
How IOT is Helping Healthcare Companies Improve Customer Experience

These smart devices track the health of the user in real time, thereby allowing them to constantly monitor their progress easily. When coupled with a powerful smartphone, these devices can help track several health governing factors like calorie intake, heartbeat, quality of sleep as well as sinus rhythm for breathing.

Health Monitoring

IoT has helped in the creation of a stable network between the caretakers and caregivers. The hospitals can now remotely track their customer’s health and provide the necessary assistance or reminders as per the requirement. The customer’s life has improved significantly with the use of health monitoring devices since he/she is no longer bound to a hospital bed for his/her treatment. Instead, he/she can go enjoy the fresh weather while still being under health surveillance.

Tackling Emergencies

After achieving a stable network for providing comprehensive health surveillance solutions, the hospitals are taking a step in the direction of providing solutions for emergency situations. The real-time health tracking solutions are coupled with location sharing services to provide the needed assistance quickly. Hence, IoT has significantly helped improve the customer experience in the healthcare industry.

For example, in case a smart health band detects the possible case of a cardiac arrest, it will automatically inform the concerned hospital as well as call an ambulance for the necessary service.

Better Ways of Delivering Drugs

IoT is responsible for modifying the drug delivery system by several folds. With a way to modify the system properly, the drugs can easily provide needed medication at a more precise location with minimal damage to the body. Unlike the previous methods, the IoT devices are often injectable and connected to the smart device via the means of a wireless network. The use of nanobots for delivering drugs to the remote parts of the body is a great example of this modern-day system.

IoT in healthcare is moving a step closer towards making the dream of smart hospitals a reality with the combination of above-mentioned technologies. These smart hospitals will also incorporate data sharing and migration facilities using cloud-based servers to enable easy transfer of patients from one hospital to another. Furthermore, the use of Artificial Intelligence (AI) technology will only make the IoT revolution more and more successful in modifying the healthcare industry.

Stay in the Know!
Sign-up for our emails and get insights that’ll help you hire better, faster, and cooler!
I agree to have my personal information transfered to MailChimp ( more information )